LSKD ALL STARS FAQ

LSKD ALL STARS FAQs

Will past orders count?

Legend! Thanks for the support but unfortunately past orders won't count. Only orders made from 24th June 2021.


Will any orders be backdated to count towards LSKD ALL STARS?

Unfortunately not! We had to draw the line somewhere and that line is from 24th June 2021!


I bought some LSKD clothing last year, why don't I have any points?

Sorry legend! LSKD All Stars is new! Points only count for purchases from the kick off date!


How do I get points?

Every $1 spent is 1 point!


Is there a limit on how many friends we can refer?

Absolutely not! Tell everyone!


If I return my items, do I lose points?

If you return for a refund, then no, you will not get points for that gear! If you’re just doing an exchange you’re all sweet!


I forgot to login! Can my points be added to my account?

Absolutely! They will be linked to your email address so no need to stress!


Can I lose my tier status?

Ahhh, kinda. Your tier status will depend on how much cash money you spend with us - all info can be found here


Where do I track my points and how do I know which tier I'm in?

This can be found under your account login here


How do I use my points?

You will be prompted at check out to redeem points if you have enough to redeem on a purchase!


I changed my email address can my points still be used/ transferred?

Unfortunately the accounts will be separate but shout out to our customer support legends via email and they might be able to hook you up! Click here


Is it free to sign up?

Sure is! Go for it


Do I have to redeem all my points in one shop?

Not at all!


Can I send points to someone else?

You can’t send points. If they haven't shopped with us before, send them a friend discount or tell them to get off their butt and sign up for LSKD All Stars!


Do i get points on sale items?

Yep! You get 1 point for every $1 spent


Can i redeem points for cash?

No


What are the benefits?

Check out the rewards page for benefits per tier here


Can you use points over multiple transactions or all at once?

You can use them across as many transactions as you want legend!


Will All Stars have giveaways or early access?

Sure will! This will happen on selected sales and drops!


Can I use points to purchase a gift for a friend? (send it to friend using friends details)

This shouldn't be an issue. You will need to purchase under your account, however you will be able to edit the shipping details at check out!


How do i track my points or progress ?

Check out your Rewards History in your account here


How long do I have to use my points before they expire?

Legend. They don’t expire!


Can I get rewards once I hit a certain tier?

Sure can! All deets are on the rewards page here


Will there be bonus points for spending over a certain amount?

Not every day, BUT, there may be one off promotions or celebrations where this will happen! Stay tuned!


Will there be bonus points for spending over a certain amount?

Not every day, BUT, there may be one off promotions or celebrations where this will happen! Stay tuned!


If I make a purchase and return for a store credit then purchase again using the credit do I get the points twice?

No